If your business depends on moving products, then your freight partner isn’t just a vendor—it’s a key part of your operation.
Whether you’re shipping across Manitoba or managing distribution across Canada, the freight company you choose can affect:
- Delivery timelines
- Operating costs
- Customer experience
- Supply chain reliability
Here’s a guide to help you choose smarter.
1. Check Their Industry Experience
Not all freight companies handle the same kind of work. Some are better with temperature-controlled loads. Others focus on dry goods or regional routes.
Ask them:
- Do you know how to handle my product type?
- Have you served businesses like mine before?
- Do you understand my delivery windows?
- Do you have the proper equipment?
- What kind of Insurance Coverage do you have?
- What is your Fleet Safety Rating? Ask them for a Copy!
RS Express has years of experience moving dry and perishable goods throughout Winnipeg and Rural Manitoba. We know the region. We know freight. And we know what’s at stake for your business.
2. Look at Fleet and Coverage
You need a carrier that can meet demand. That means having the right vehicles and enough of them—especially when volumes shift.
Ask:
- What kind of trailers do you use?
- Can you scale with my shipping volume?
- Do you offer both LTL and FTL services?
Our fleet includes dry vans, reefers, curtainside, cargo vans and more. Whether you need On Demand or Regular scheduled deliveries, we’ve got the capacity to Deliver On Your Promises.
3. Don’t Compromise on Delivery Performance
Late deliveries cause problems. Missed deadlines affect everything—from inventory to customer trust.
You need a partner that delivers on time, every time.
Look for:
- Real-time GPS tracking
- A strong on-time delivery record
- Fast updates if things go off schedule
RS Express uses live tracking on every load. Our dispatch system gives you clear updates—without having to ask for them.
4. Ask for Tailored Freight Solutions
Your shipping needs aren’t like anyone else’s. A one-size-fits-all setup will never work long-term.
Find out:
- Can you build a dedicated route for my shipments?
- Do you offer scheduled runs or rush services?
- Can I get help planning new lanes?
We work with you to create shipping plans that match your business—not force you into a preset model.
5. Test Their Customer Support
When things go wrong—and they sometimes will—you want quick answers from someone who knows your account.
Red flags to watch:
- Long wait times
- No direct contact
- Automated replies only
At RS Express, you get a dedicated contact. Call, text, or email—we respond fast, and we keep you informed.
6. Make Sure They Follow the Rules
Compliance isn’t optional. Your freight partner must meet transport safety and insurance standards—every trip, every load.
Things to check:
- Are their safety ratings public and up to date?
- Do they follow carrier insurance rules?
- How often do they inspect their trucks?
Our team meets and exceeds all industry safety requirements. We protect your shipments and your reputation.
7. Look Beyond the Price Tag
Cheap freight sounds good—until shipments arrive late or damaged. Always look at the total value, not just the rate.
Watch for:
- Clear rate breakdowns
- No hidden fees
- A balance between price and service
We give you honest pricing with no surprises. You’ll know what you’re paying for, and why it matters.
Why to Choose RS Express
Big-name carriers often treat small and mid-sized clients like a number. We don’t.
RS Express was built for growing companies that need dependable freight service with a personal touch.
Here’s what sets us apart:
- Based in Manitoba, serving all of Winnipeg and parts or rural Manitoba
- Skilled drivers, maintained fleet, and proven track record
- Custom freight solutions that fit your goals
Whether you’re moving high volumes or just getting started, we’re ready to support your next step.
Ready to Make the Switch?
Let’s talk about how RS Express can become your long-term freight partner. Get in touch or request a quote today.